Our Approach to standby power services
UPS Systems specialise in working consultatively with our clients to identify their current and future power needs and deliver a power protection solution to match them. With almost 20 years of experience we can provide standby power from the smallest desktop set-up to full data centre protection.
Our approach will always fit in with our customer’s needs but can include some or all of the following stages;
Stage 1: Consultation
We will work with you to identify your specific identified (and unidentified) needs, now and in the future to create a fully agreed project specification. Our services range from site surveys to system design and upgrades to create a complete power protection strategy.
Stage 2: Matching specification to available technologies and product.
Our uniquely manufacturer-independent position allows us access to over 2500 standby power and associated products. Using this powerful resource we can help to create a precisely tailored solution for your needs whether they are based on technical specification, a specified manufacturer, budget or timescale.
Stage 3: Project management
If required we can operate as your standby power consultants taking complete responsibility to manage this aspect of your project in part or from start to finish saving you time, resources and cost.
Stage 4: Project implementation
From installation to commissioning we can advise and help at any stage of a project to ensure you receive the best solution for your business needs.
Stage 5: After sales services.
Our services extend well beyond the delivery of your standby power system. Our extensive range of aftre-sales services include;
- Maintenance and service contracts on any new and existing equipment
- Health checks and load bank testing on all your UPS and generators to ensure they are fully operational should you need to call on them.
- Repair services as part of an annual maintenance contract or on an ad-hoc basis.
- Battery replacement and supply for all sizes and makes of UPS
- Remote monitoring via REMO for your whole standby power system.
- Equipment relocation and hire on a temporary or long term basis
Our Trademark personal approach
Each and every customer is provided with their own dedicated account manager providing one point of contact for the duration of the project and onward.
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