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As part of our holistic approach to after sales service, UPS Systems plc offer REMO® remote monitoring. REMO® is a comprehensive system that constantly monitors your standby power equipment 24 hours a day and provides immediate notification of any faults via text and email.
Our service team will analyse the data from any alert straight away and organise for an engineer to be sent out to correct any faults if necessary. You can also instantly view the very latest information on your monitored standby power equipment by logging on to the REMO® live server at any time, allowing you to relax in the knowledge that your systems are operating normally.
REMO® remote monitoring continues to monitor your equipment at all times, even when the local systems are not operational, as the REMO® servers are ‘out of band’ and don’t rely on the internet or networking. You will also receive a monthly REMO® report which is analysed by our service team, with potential issues flagged up to help prevent any problems with your systems before they arise, giving you complete peace of mind.