Our service promise

Consultative approach

Independent product selection

As an independent specialist in Standby Power, we’re very different from product manufacturers or resellers who can only propose solutions from within the product ranges they supply.

Because we maintain the UK’s largest database of standby power products, from ALL major suppliers, we’re able to discuss the very specific requirements of your project and help you identify the optimum solution to your needs.

This independence allows us to select products solely on their ability to do the job you require and pass on the benefits of price savings.

Project management and ongoing account management

After taking your order, our sales engineers will retain responsibility for your project and will ensure that any electrical installations and the delivery, offload, installation and commissioning of your standby power system take place efficiently and with the minimum of disruption.

The same sales engineer will remain as your primary point of contact within UPS Systems, will continue to be responsible for your account and will remain available to discuss your standby power requirements in the future or elsewhere in your organisation.

After-sales service

Our service doesn’t stop there. Our service desk provides a range of aftersales services including scheduled maintenance, remote monitoring of UPS and generators, health checks, repair services, battery replacement and hire services.

Dedicated and responsive

For all your enquiries on UPS Systems and the services we can provide to your business please contact us via telephone or via our online web form, let us ‘call you back‘.