[caption id="attachment_4212" align="alignright" width="150"] UPS Engineer Mark Trafford[/caption] I like variety, and being a field UPS service engineer ensures that no two days are ever the same. It was an early start again today with a full day planned but not quite like you might expect, because this morning it was back to the classroom as we attended a training course to bring us up to date with the latest in UPS service and maintenance techniques. At UPS systems we strive to be the best engineers that we can, which means that we take learning very seriously. We are constantly learning about new products and technologies in order to be able to provide our customers with the most up to date UPS service. The courses we attend are always very professional and interactive, and more often than not end with a difficult exam, usually needing 80% to pass so you can rest assured that all our credentials and certificates are hard-earned! Today we learned about the latest techniques to install and service UPS for a specific application. We do a lot of work with data centres, and security is becoming more important. Security in data centres involves everything from personnel access to high-resolution CCTV coverage and motion sensors. Specialist cameras can pixelate or blank out sensitive information in the picture and everything can be encrypted. Security also includes monitoring the racks for temperature, airflow, smoke, sound, humidity and water leaks. You might think that this sounds ample in terms of detailed measurements but even finer monitoring still can be undertaken, of dust particles, vibrations and radiation levels! All this data must be able to be controlled from web browser using TCP/IP and other protocols. I passed the test but my brain hurt afterwards!