Shrewsbury and Telford Hospital NHS Trust Case Study

View the full case study here: Shrewsbury and Telford NHS Case Study

UPS Systems identified the deterioration of the UPS batteries through their scheduled maintenance visit and carried out the planned battery replacement in a timely fashion, avoiding a potentially serious failure. I would definitely use UPS Systems again for future projects.” Nas Ali, Estates Manager, Shrewsbury and Telford Hospital.

About The Shrewsbury and Telford Hospital

The Shrewsbury and Telford Hospital NHS Trust is the main provider of acute hospital services for Shropshire, Telford & Wrekin and mid-Wales. They provide clinical care to over  50,000 people.

Standby power is crucial in order to provide backup power to the many operating theatres across the trust’s two main locations: The Princess Royal Hospital in Telford and The Royal Shrewsbury Hospital. The hospitals have a number of UPS units that provide backup to the operating theatres in the event of a power failure.


Losing power during an operation could have potentially drastic consequences; with this is mind, The Royal Shrewsbury Hospital contacted UPS Systems plc to ensure that the UPS units would not fail.

After discussing the requirements, UPS Systems provided The Royal Shrewsbury Hospital with a maintenance contract to look after four UPS units on site.

The contract incorporated 24-7 cover, six hour response to site and one pre-planned maintenance visit per year.

Once the contract was agreed, UPS Systems’ engineers were sent to the site to carry out a maintenance visit. After performing several vital checks on the UPS units, it was discovered that the batteries had reached the end of their design life.

Battery failure is the single biggest reason for a UPS to fail so replacing old batteries at the end of their life is crucial. UPS Systems, therefore, concluded that a full battery replacement needed to be carried out…

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