UPS Systems' remote monitoring solution REMO has saved the day for service provider Brandbank by alerting the company to a potentially catastrophic generator failure.

REMO is a unique option that provides a remote monitoring solution for a range of equipment, including many types of UPS, generators and fuel cells. REMO provides real-time information so IT managers can monitor fuel levels in diesel generators, battery charge levels, system temperatures and overloads, as well as mains grid failures and other critical information, 24 hours a day, 365 days a year. It issues automatic alerts by SMS or email to notify users of any problems. Brandbank creates, manages and distributes content for over 3000 customers, delivering to European multi-channel retailers including Asda, Booker, Musgrave, Sainsbury's, Superdrug, Superquinn, Tesco, and Waitrose - so it is vital that its systems remain operational at all times. When Brandbank’s backup generator failed recently, R